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strategic / business planning and organisational change including the balanced scorecard and measurement systems Leaders in all organisations are today talking about taking their organisation to 'the next level'. This involves the development of strategy and the management of change. It involves identifying the unique and sustainable ways by which the organisation creates value. It is about specifying direction and determining priorities. Yet it is more than simply defining vision/mission/values. "The emphasis placed on strategy and vision creates a mistaken belief that the right strategy is all that is needed to succeed" (Kaplan and Norton). It is more about translating the strategy into action - this is the critical step. Research on CEO failure found that, "in the majority of cases (estimate of 70%) the real problem isn't bad strategy but bad execution". "Strategies most often fail because they aren't executed well" (Bossidy and Charan). Today's successful organisations are using the framework of The Balanced Scorecard (BSC) to turn strategy into action. The BSC provides for an integrated strategic management process that:
Join Philmac, Qantas-link, Lockwood, Sunrice, the Construction Industry Training Board, Pilkington, parts of Mobil and many others as KRG partners you on your journey of change and business improvement. The Balanced Scorecard (overview) |
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